Secure Login Tips > Banks & Financial Institutions > Citizens Bank Online Banking Login

Citizens Bank Online Banking Login, Bill Payment & Customer Service

Official Website – https://www.citizensbank.com/HomePage.aspx

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Bank Stats

FDIC Certificate Number: 57957
Routing Number: 11500120

Number of Locations: 1200

Number of Employees: 18000
Established: 1828
Revenue: $6.128 Billion

Net Income: $1.721 Billion
Total Assets: $160.518 Billion
Services: Loans

Service Area: 12 States

Table of Contents

Login & Bill Payment

History
Headquarters Information
Leadership

Branch Locations
Near Me
Customer Service

Hours of Operation
FAQs

Citizens Bank Login, Bill Payment

Citizens Bank Login

Step 1– Open your web browser and go to www.citizensbank.com

Step 2– Click on the one Login tab as shown bellow:

Step 3– Enter your Online User ID and click Login button:

Step 4– Enter your answer on security question and click Next:

Step 5– On the next page enter your Password and you will be directed to the dashboard of your Online Banking Account.

Citizens Bank FORGOTTEN PASSWORD / LOGIN ID?

If you forgot your password or just want to reset your password, proceed as follows:

Step 1– At the homepage, click on the link as shown bellow:

Step 2- Select I Forgot My Password and click Next:

Step 3- Enter your User ID, last 4 digits of your Social Security Number or Tax Identification Number, enter ATM Card Number (16 digits) and your ATM Card PIN (4-6 digits), then click Next:

Citizens Bank Bill Payment

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Citizens Bank Enrollment

It’s easy to enroll in Citizens Bank Online at any time as long as you have the Banking account. To enroll for an online banking account follow these simple steps:

Step 1- Click on the Enroll Now, inside the login area:

Step 2- Enter your last 4 digits of your Social Security Number or Tax Identification Number, Account Number, enter ATM Card Number (16 digits) and your ATM Card PIN (4-6 digits), then click Next:

Citizens Bank History

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Citizens Bank Headquarters Information

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Address: 1 Citizens Plaza, Providence, RI 02903, United States

Phone Number: +1 401 456 7096
Founder: John R. Millikan

Key People: Bruce Van Saun

Citizens Bank Leadership

Name	Title
Bruce Van Saun	Chairman and Chief Executive Officer
John F. Woods	Vice Chairman and Chief Financial Officer
Mary Ellen Baker	Head of Business Services
Brendan Coughlin	Head of Consumer Banking
Stephen T. Gannon	General Counsel and Chief Legal Officer
Malcolm Griggs	Chief Risk Officer
Beth Johnson	Chief Experience Officer
Susan LaMonica	Chief Human Resources Officer
Donald H. McCree	Vice Chairman and Head of Commercial Banking
Michael Ruttledge	Chief Information Officer
Ted Swimmer	Head of Corporate Finance and Capital Markets

Citizens Bank Branch Locations

State	No. of Branches
Connecticut	48
Delaware	25
Massachusetts	248
Michigan	98
New Hampshire	69
New York	142
Ohio	112
Rhode Island	81
Vermont	21

Citizens Bank Near Me

Citizens Bank Customer Service

Customer Support

Phone Numbers & Social Media

For service on existing accounts

Customer Service: +1 401 456 7096

Citizens Bank Hours of Operation

Citizens Bank Working Hours

Citizens Bank Working Hours	Citizens Bank Opening Hours	Citizens Bank Closing Hours
Monday	9 AM	6 PM
Tuesday	9 AM	6 PM
Wednesday	9 AM	6 PM
Thursday	9 AM	6 PM
Friday	9 AM	6 PM

Citizens Bank Holidays

DAY	DATE	HOLIDAY
Saturday	Jan 01, 2022	New Year’s Day
Monday	Jan 17, 2022	M L King Day
Monday	Feb 21, 2022	Presidents’ Day
Monday	May 30, 2022	Memorial Day
Monday	Jul 04, 2022	Independence Day
Monday	Sep 05, 2022	Labor Day
Monday	Oct 10, 2022	Columbus Day
Friday	Nov 11, 2022	Veterans Day
Thursday	Nov 24, 2022	Thanksgiving
Sunday	Dec 25, 2022	Christmas

FAQs

Who owns this bank?

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What do you need to open a bank account?

How to get a bank statement?

What time it closes?

What time it opens?

What is the routing number?

Where is the nearest branch?

What time does it close on Saturday?

How to close a bank account?

How to login to your bank account?

How to contact to customer support?